ktm4d is committed to protecting the privacy and personal data of every member on our platform. This Privacy Policy explains exactly what we collect, how we use it, and the rights you hold under applicable data protection law.
Our Privacy Commitments
Six core principles that govern every decision we make about your personal information at ktm4d.
We operate in alignment with Malaysia's Personal Data Protection Act 2010.
All data in transit is protected using industry-standard SSL/TLS encryption.
Your personal data is never sold to third parties under any circumstances.
Access, correct, or request deletion of your personal data at any time.
We only collect the data strictly necessary to deliver and improve our services.
Clear disclosure of every category of data we hold and every reason we use it.
This Privacy Policy ("Policy") describes how ktm4d ("we", "our", "us", "the Platform") collects, processes, stores, uses, and protects the personal data of individuals ("you", "Player", "Member "User") who access or use the services available athttps://ktm4d.cam.
ktm4d takes the privacy of its members seriously. We recognise that players across Malaysia — whether in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere — trust us with their personal information. That trust is something we work actively to justify through responsible, transparent data practices every day.
This Policy applies to all personal data collected through the Platform, including data submitted during account registration, KYC verification, payment processing, customer support interactions, and general use of our website and gaming services. It should be read alongside our Terms & Conditions.
By creating an account or using ktm4d's services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Throughout this Policy, the following terms carry the meanings set out below:
When you register an account, complete KYC verification, make a deposit, or contact our support team, we collect the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile phone number, residential address | Account communications, support, withdrawal confirmations |
| Financial Data | Bank account details, eWallet identifiers (Touch 'n Go, Boost, GrabPay), cryptocurrency wallet addresses | Processing deposits and withdrawals, AML compliance |
| KYC Documents | Scanned copies of MyKad, passport, utility bills, bank statements | Identity and address verification as required by AML regulations |
| Support Communications | Live chat transcripts, email correspondence, feedback submissions | Resolving queries, quality improvement, dispute management |
When you use the ktm4d Platform, certain technical data is collected automatically through your device and browser:
No unnecessary collection: ktm4d only collects the data it genuinely needs to operate our services, meet legal obligations, and improve the player experience. We do not collect data beyond what is proportionate to these purposes.
ktm4d processes personal data for the following purposes:
Under the Malaysian PDPA 2010 and applicable international data protection principles, ktm4d processes your personal data on the following legal grounds:
Withdrawing consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
ktm4d does not sell your personal data to any third party. We may, however, share your personal data with the following categories of recipients in limited and controlled circumstances:
We engage trusted third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors (including Malaysian banks and eWallet providers such as Touch 'n Go, Boost, and GrabPay), KYC and identity verification service providers, cloud infrastructure providers, customer support platform operators, and fraud detection service providers. All such processors are contractually bound to process data only our instructions and in accordance with this Policy.
We may disclose personal data to Malaysian government authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or in connection with investigations into suspected criminal activity including money laundering or fraud.
In the event of a merger, acquisition, or sale of all or part of ktm4d's business, personal data held by us may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and any material change to the applicable privacy terms.
We never share your data with advertisers, data brokers, or unrelated third parties for commercial gain. Any disclosure is strictly limited to the categories above and conducted under appropriate legal safeguards.
ktm4d uses cookies and similar tracking technologies to deliver, maintain, and improve our Platform. A cookie is a small text file stored on your device by browser when you visit a website.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of the ktm4d Platform, including your ability to log in or maintain a session. Strictly necessary cookies cannot be disabled as they are essential to the operation of the service.
ktm4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 7 years post-closure | AML regulatory requirement |
| Transaction & Betting Records | 7 years from transaction date | Legal and regulatory compliance |
| KYC Documents | 7 years post-KYC submission | AML / financial crime obligations |
| Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent compliance |
| Technical / Log Data | 12 months | Security monitoring, fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in manner that prevents re-identification.
ktm4d implements and maintains comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights, ktm4d will notify affected players and relevant regulatory authorities without undue delay, and no later than 72 hours of becoming aware of the breach, in accordance with applicable law.
As a player using the ktm4d Platform, you have the following rights with respect to your personal data under the Malaysian PDPA 2010 and applicable international data protection standards. To exercise any of these rights, please contact us at [email protected].
You have the right to request a copy of the personal data we hold about you, the purposes for which it is processed, and the third parties with whom it has been shared.
You have the right to request the correction of inaccurate or incomplete personal data held about you. You may update most account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (e.g., AML record-keeping requirements).
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect any processing that occurred before the withdrawal date.
You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, and where your interests, rights, or freedoms override those legitimate interests.
You may request that we provide your personal data in a structured, commonly used, machine-readable format, or that we transmit it directly to another service provider where technically feasible.
We will respond to all verified data rights requests within 30 calendar days of receipt. We may request proof of identity before processing any request to protect against unauthorised access to another person's data.
The ktm4d Platform is strictly intended for adults aged21 years and above. We do not knowingly collect, process, or retain the personal data of any individual under the age of 21.
Age verification is conducted as part of the account registration and KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all personal data associated with that account will be deleted without undue delay, and any funds held in the account will be handled in accordance with our regulatory obligations.
If you believe that a minor has created an account on ktm4d, please contact us immediately at [email protected]. We will investigate and take immediate remedial action.
In the course of operating our Platform and delivering our services, your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This may occur in connection with our use of cloud infrastructure providers, KYC service providers, or payment processors that operate internationally.
Where such transfers occur, ktm4d ensures that appropriate safeguards are in place to protect your personal data, including the use of contractual clauses that impose data protection obligations equivalent to those applicable in Malaysia. We do not transfer personal data to countries that do not offer an adequate level of data protection without implementing such safeguards.
The ktm4d Platform may reference or link to third-party services — such as payment gateways operated by Malaysian banks (Maybank, CIMB, Public Bank) and eWallet providers (Touch 'n Go, Boost, GrabPay) — for the purpose of processing financial transactions. When you interact with these third-party services, you are subject to their own privacy policies, which are separate from this Policy.
ktm4d is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the ktm4d Platform.
Our game studio partners and payment service providers operate as data processors under contractual agreements that require them to maintain the same standard of data protection as ktm4d. They are prohibited from using your data for any purpose beyond delivering the services contracted with us.
ktm4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. Any material changes will be communicated to active members via email notification and/or a prominent notice on the Platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this page periodically to stay informed of how we protect your personal data. Your continued use of the ktm4d Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ktm4d, please contact our Data Protection team through any of the following channels:
Data Enquiries Email
Live Support
Available 24/7 on the Platform
Response Commitment
Data rights requests: within 30 days | General privacy enquiries: within 2 business days
For related information, you may also review our Terms & Conditions and our Responsible Gambling policy.
Have questions about how we handle your data? Our team is available24/7. Or head back to the ktm4d homepage to explore our games and promotions with full confidence.
🔞 ktm4d is strictly for players aged 21 and above. Play responsibly. Visit our Responsible Gambling page for support tools and resources.